If you build your family tree directly from your family site at MyHeritage.com, please read the following article: How do I add family members to my online tree? There are several ways to add people to the tree in Family Tree Builder. Notice the highlighted areas in the screenshot below: 1 Read more...

Family tree Builder is a free program that can be downloaded from our website. There are added features in Family Tree Builder that are only available for Premium users. Premium users are users that have upgraded a family site. These added features include: Smart Research, Smart Match Merge, A Read more...

If you built your family tree in Family Tree Builder and need to get a copy of your tree from your family site, you should be here: Can I restore my Family Tree Builder tree from my family site? If you built your family tree on your family site on MyHeritage.com and would like to start using Fam Read more...

If you edit your tree online, please read the following article: How do I print my entire family tree on one page online? We have an All-in-one chart that can be printed from Family Tree Builder! This feature is only available for Premium users. To see what is available in Family Tree Builder Read more...

Family Tree Builder trees are currently not editable from your family site. Family Tree Builder trees are Published to a family site so they can be viewed by your family members, but all editing occurs in Family Tree Builder and not on your family site. If you would like to have a family tree you Read more...

It is possible to merge two family tree projects in Family Tree Builder. In order to merge trees one of them will have to be exported to GEDCOM file format. Any time you export or import a GEDCOM file of your tree any photo in the tree must be replaced manually. IF YOU EDIT YOUR FAMILY TREE ON Read more...

If you edit your tree online, please read the following article: How do I add adopted or step children to my online family tree? In Family Tree Builder children are connected to a husband/wife family group. That means that when a new spouse is entered, the children of the former marriage stay wit Read more...

If you edit your tree online, please read the following article: How do I show one person in two locations in my online tree? There may be cases where you want to create a relationship between two people who are already in the family tree. For example, if cousins who are already in your family tree Read more...

In order to unlock the Premium features in Family Tree Builder, you must register the program with the email address you were logged in with when you purchased the upgrade. In order to check which email address is currently registered in Family Tree Builder, open the program and click on Publishi Read more...

When you publish your family tree to your online family site, in addition to sharing the tree with your family members, you also create an online backup that can be restored anytime. Because of that, we strongly recommend to publish an updated version of your family tree on a regular basis. In ca Read more...

One reason that could explain why you are not able to edit your tree right could stem from the difference between the types of trees that you could have online. There are three different types of trees that you can have on a family site; a Web Tree that was made online, a tree that was imported Read more...

You will first need to install Family Tree Builder on your computer. You can do that here. If you have published your family tree online, then there will be a backup of your original family tree that you published to your family site on MyHeritage. In that case, please follow these steps to recov Read more...

If you edit your family tree online, please read the following article: How do I delete a person from my online family tree? To delete a person in Family Tree Builder, click on the person's genealogy card, then EDIT > Person > Delete this person. Read more...

Yes, it is possible to merge two GEDCOM files together. To do this, go to Family Tree Builder and import the first GEDCOM file (or open your existing family tree project if this is your basis for the merge). Then import the second GEDCOM file, using the ‘File>Import GEDCOM or genealogy file Read more...

There are two main reasons 'unknown' individuals may appear in your tree online after you publish it from Family Tree Builder. Privatized individual in Family Tree Builder Open your project in Family Tree Builder. Search the name of the person that appears as 'unknown' on your family site. Read more...

Our Family Tree Builder software doesn't have a Mac version yet. We've received many requests for this, so producing a Mac version is definitely in our plans. In the meantime, you can wait until we have a Mac version, or continue to grow your tree online. A tree can be built online on MyHerita Read more...

MyHeritage's Smart Matching technology constantly compares new family trees to the database of more than 800 million profiles on MyHeritage.com, to find matches and discover long lost family connections. Now, members can work together to easily merge the information in their overlapping trees thr Read more...

To export specific branches of your family tree: Open your tree in Family Tree Builder. Go to File > Export GEDCOM. Click Save As, choose the folder on your computer you’d like to save to and click Next. In your case, you will want to give this tree a different name than your main tr Read more...

When you want to publish your family tree to your family site you need to tell Family Tree Builder where to publish. This is done by creating a Publishing Request. If you try to publish to a site which is not on a Premium or Premium Plus subscription plan you may be prompted to upgrade. Make sure yo Read more...

If you build your family tree online, please read the following article: How do I change the photo appearing in a person’s card in my online tree? Here are the steps to replace a Personal Photo (the thumbnail face shot that shows on the genealogy card in Tree View in Family Tree Builder) with a n Read more...

To transfer your Family Tree Builder Tree from one computer to another: First, save your family tree from Family Tree Builder onto removable media. The best way to back up your family tree is to use Family Tree Builder’s backup facility on File > Back up Project. It will save a single file, pe Read more...

When you install a new version of the Family Tree Builder (FTB) program, the program will automatically recognize and find the tree file that you have been working on. For your information, trees in FTB are also called Projects. Once FTB recognizes the project, it will open the tree / project and yo Read more...

When you download and install Family Tree Builder for the first time, you will be asked to register the program. If you already have an account at MyHeritage.com, you can use your registered MyHeritage.com email address and password to log in. This will allow you to publish your family tree to fa Read more...

Unlike the Family Site, where there is a limit on the number of individuals you can have in your tree, (250 individuals for the Basic plan, 2500 individuals for the Premium plan, and an unlimited number for the PremiumPlus plan), There is no limit in Family Tree Builder. Even if you have a Basic Read more...

Family Pages - the premier platform for family and community Websites is based on subscriptions. Basic plans are free. Premium plans require a subscription, billed annually. You can choose the plan that best fits your needs and upgrade at any time. Family Tree Builder - our genealogy software for Read more...

The ID numbers for people in your tree in Family Tree Builder, are internal to the programming of the tree, and are not editable. Please note: you may notice more ID numbers than people in the tree. The reason for this is ID numbers are not re-used when people are deleted. Therefore, ID numbers c Read more...

A GEDCOM file is a text file, that doesn't include the actual photos but it may contain the links to the photos original location on your computer or family site. Importing and exporting GEDCOM files from your family site on MyHeritage.com: Exporting GEDCOM files from your family site on MyHer Read more...

In order to put your Family Tree Builder tree onto a CD (or any removable media) please follow directions below: First open your project in Family Tree Builder and click on File > Back up Project. This will save a single file that contains your family tree and all its photos and documents. You Read more...

In Family Tree Builder, the first spouse you add is considered the "primary spouse" and is displayed on the family tree by default. In order to change the priority (primary, secondary) of a spouse, you can use the "Manage Spouses" command. In Family Tree Builder go to the genealogy card of the pe Read more...

We currently support a total of 38 languages on MyHeritage.com and in Family Tree Builder. This means we now cover more than 85% of the languages spoken on the web! Available languages are: English, Hebrew, French, German, Italian, Spanish, Catalan, Portuguese, Russian, Turkish, Portuguese - Braz Read more...

If you edit your tree online, please read the following article: I put someone in the wrong place on my online tree. What should I do? If you accidentally put someone in the wrong place, you should fix it using the Attach/Detach tools in Family Tree Builder. You can learn how to use these tools h Read more...

If one of the individuals in your tree has been entered in two places by mistake, you can merge the duplicated cards using the Attach / Detach feature in Family Tree Builder. You can read about this feature here: How do I use the Attach / Detach feature in Family Tree Builder? These are the ste Read more...

If you build your family tree online, please read the following article: How do I edit someone's details in my online family tree? To edit a person's details in Family Tree Builder, click on the EDIT button on a person's genealogy card. Choose the "Edit Details:" option. Use the tabs ( Read more...

We currently don't have the option to privatize single individuals for trees that were created online, or for GEDCOM trees. You can privatize a single individual in a tree that you published from Family Tree Builder to your family site. To do so, please go back into your project in Family Tree Read more...

To Publish your family tree from Family Tree Builder to your family site, click the Publish button on the toolbar. If you have not already done so, FTB will remind you to Save the changes. Please remember that you must have the Internet active when you want to publish the file. If you are pub Read more...

To Invite members to your family site from Family Tree Builder, go into Publishing > My Sites. There you will be given a list of your family sites. Choose which one to invite members to, and click on 'invite members'. You can then add names and email addresses of those you wish to invite. Read more...

There is no need to uninstall previous versions of Family Tree Builder in order to install a newer version. No data will be lost when you install a newer version of the program. Simply download Family Tree Builder here and run the installation wizard. Your family tree projects will appear Read more...

If you get a runtime error in Family Tree Builder, it is probably because your program did not install correctly. In this case, please try to first completely uninstall FTB, and then re-download the program from our website: How do I install Family Tree Builder? This should clear up the proble Read more...

We advise that you frequently back up your family tree from Family Tree Builder to removable media. The best way to back up your family tree is to use Family Tree Builder’s backup facility in the File > Back up Project menu. It will save a single file, perfect for backup, that contains your fa Read more...

Go to the following address: www.myheritage.com/family-tree-builder and press the button "Download Family Tree Builder". A window will appear asking if you want to save the file. Click Save File and choose a location on your computer to save the file. After downloading and saving the file, go Read more...

To be able to work in Family Tree Builder with a GEDCOM file, simply open the Family Tree Builder and select File > Import Gedcom or other Genealogy file. This will automatically create a new project for you. Family Tree Builder does not change or modify the data on your GEDCOM file. This file Read more...

To designate a partnership when adding new people to the tree: 1. Add the first partner. 2. Click 'Add Spouse' to add the second partner. 3. In the 'Status' field select 'Partners'. To change the relationship for people already added as spouses: 1. Click 'Edit' on one of the two partn Read more...

To set the home person in your Family Tree Builder family tree, please open up your project in Family Tree Builder. Find the person in your tree that you wish to set as your home person. Once selected, you can right click on that individual and go into Person > 'Set as Home Person'. Read more...

Here are the steps for creating a Personal Photo (the thumbnail face shot that shows on the genealogy card in Tree View in Family Tree Builder). 1. Go to the genealogy card of the person you would like to add a photo for. Click the + sign where the person silhouette appears. 2. A new scr Read more...

Notice that in order to add a sibling to an individual in your tree in Family Tree Builder, you have to first add the parent of the individual. You can not add siblings without a parent. Read more...

Smart Research is a new research tool that automatically plugs in the names from your family tree into MyHeritage's powerful search engine. It then researches those names for you in more than 100 of the most important genealogy databases on the Internet and provides you with the results, saving you Read more...

If you recently changed your password at MyHeritage.com, but did not change it in Family Tree Builder, you will receive the error message "Bad Username or Password" when trying to publish your family tree from Family Tree Builder. In order to remedy this situation, open Family Tree Builder and go Read more...

To change the name of your project in Family Tree Builder, you should first close the project by clicking on File > Close project. Then go to File > Manage projects, select the project you wish to rename, and click Rename. ***Please note that after changing the name of the project, the pu Read more...

If you receive a publishing error in Family Tree Builder, please check if you have any network security or communications software running on your computer, or on the network which your computer is a part of. This may include firewalls, proxy servers and/or routers. The presence of such software or Read more...

Family Tree Builder trees are currently not editable on your family site. Family Tree Builder trees are published to a family site so they can be viewed by your family members, but all editing occurs in Family Tree Builder and not on your family site. If you would like to have a family tree you c Read more...

Since the Family Tree Builder program is rather large it is possible that your download ended prematurely. This can cause your file to be corrupted in your browser cache, so even when you download it again, it remains corrupted. The solution to this is to download a fresh copy with a different f Read more...

If you cannot find your family tree, please check the following: 1. What email address did you register with? Are you logged in now? In order to be recognized as the Site Manager of the site and tree you created, you must log in with your registered email address and password. 2. Where is t Read more...

If you edit your tree online, please read the following article: How do I show a divorce in my online tree? Divorces, like marriages, births, deaths and other events are recorded as facts in the tree. In order to show a divorce between two people in the tree, add a divorce fact for the couple. Read more...

To transfer your Family Tree Builder Tree from one computer to another: First, save your family tree from Family Tree Builder onto removable media. The best way to back up your family tree is to use Family Tree Builder’s backup facility on File > Back up Project. It will save a single file Read more...

If you edit your tree online, please read the following article: How do I use the online Connect / Remove Connection feature? The Attach/Detach feature should be used anytime you want to create a relationship between two people who are already in the family tree. For example, if cousins who are a Read more...

If you edit your tree online, please read the following article: How can I edit a fact in my online tree? To edit a fact in Family Tree Builder: Click the Edit button and choose "Edit details [name of person]" Click on the Facts tab. Highlight the fact you want to edit. Cl Read more...

Currently, the User Guide for Family Tree Builder is available in a few languages. Please click on the language to download the User Guide: English, Spanish, Italian, German, French, Russian, Dutch and Polish. If you would like to view a tutorial in English, you can download it here: Family Tr Read more...

If a person appears in more than one place in an All-In-One chart, a number will appear in his box in the chart. This is just so that you will know that this person can also be found in another place in your chart. Read more...

If you recently upgraded Family Tree Builder to Premium, and are still being asked to upgrade every time you publish, please check the following: 1. Make sure you are logged in with the email address of your Premium account. If you need to check or change your login, go to the Publishing > Pub Read more...

If you have problems publishing from Family Tree Builder, please check if you have any network security or communications software running on your computer, or on the network which your computer is a part of. This may include firewalls, proxy servers and/or routers. The presence of such software or Read more...

To publish only certain branches from your main family tree: Open your tree in Family Tree Builder. Go to Publishing > Publishing Settings. Highlight the tree and click Advanced Settings. In People to Publish, choose Specific people selected below and click on the Select People butto Read more...

If you build your family tree online, please read the following article: How do I add more than one partner in my online tree? To add another spouse/partner to the tree, click EDIT on the person's card. Select Spouses and Add Spouse. Click YES on the message asking if you're sure yo Read more...

To arrange children in the family tree by date of birth, find the family in which the order is wrong. Right click on the family box (the grey box between parents and children) and click on Children > Manage children. Then click on the little green icon in the bottom right of the window. Th Read more...

Whenever you add a photo to the family tree Family Tree Builder creates several thumbnails of that photo. It uses these thumbnails when loading the tree in order to make loading more smooth and faster. These smaller photos are necessary for the proper display of your photos in reports/charts/pers Read more...

If you privatized an individual in Family Tree Builder when you create a Book Report for him/her you will get a blank Book Report. To solve this: Open your project in Family Tree Builder. Search the name of the person that you are trying to make a book report for in Family Tree Builder. Read more...

It's really easy to import your family tree from another program into Famly Tree Builder. You can import files from: Family Tree Legends (*.FTL), Family Tree Maker (*.FTM/*.FTW/*.FTMB), Personal Ancestral File (*.PAF), and Legacy (*.FDB). Just open up Family Tree Builder, and click on File Read more...

If you edit your tree online, please read the following article: How do I remove a connection in my online tree? If you build your tree in Family Tree Builder and you need to do one of the following things: * Fix a wrong connection between children and families or between spouses. * Move an Read more...

In the program, open Tools > Options > Names. There you will find the setting whether to assume names of married women from the husband. Turn it off. Please see the screenshot below: Another option is to edit your own details by double-clicking on yourself in the tree, and enter a "mar Read more...

If you edit your tree online, please read the following article: How do I add a marriage between cousins in my online family tree? You can attach a person to a spouse using the ‘Attach’ feature. For example, if you found out that cousins in your tree were married, you would use the attach f Read more...

If you edit your tree online, please read the following article: How do I add a connection in my online tree? If you built your family tree in Family Tree Builder and you need to do one of the following things: * Fix a wrong connection between children and parents or between spouses. * Move Read more...

We have added better privacy controls in Family Tree Builder. You can now prevent online publishing of specific people, specific notes, specific facts, or certain facts for all people, hide privatized info from charts and reports, and exclude privatized info from GEDCOM exports. To edit these pri Read more...

If you edit your tree online, please read the following article: How can I move a complete branch to a different place in my online tree?You may find that an entire branch is in the wrong location in your family tree. For example, person A and all his descendants may be under person B, when they Read more...

We have a new Check for Duplicates feature in Family Tree Builder that runs a duplicates check on your family tree, locating individuals that may be duplicates. To use it, go to Tools> Check for Duplicates, and the check will run on your tree. You can then edit your tree accordingly. To merge du Read more...

When you install a new version of the Family Tree Builder (FTB) program, the program will automatically recognize and find the tree file that you have been working on. For your information, trees in FTB are also called Projects. Once FTB recognizes the project, it will open the tree / project an Read more...

If you edit your tree online, please read the following article: How do I remove a person from their spouse in my online tree? You can detach a person from a spouse using the ‘Detach’ feature. Please see the following FAQ post about using this feature: How do I detach a person in my Family Tr Read more...

If you edit your tree online, please read the following article: How do I remove a child from it's family in my online tree? You can do so using the ‘Detach’ feature. Then you will be able to attach the child to another existing family in your tree, using the 'Attach' feature. Please see t Read more...

If you edit your tree online, please read the following article: How do I connect a spouse in my online tree? You can attach a spouse to a person using the ‘Attach’ feature. For example, if you found out that cousins in your tree were married, you would use the attach feature to show the marr Read more...

Constructing children’s surnames by combining the first part of the father’s surname and the first past of the mother’s surname is the tradition of many Spanish speaking families. To use this tradition for suggesting the last names of children in your tree, go to Tools > Options, and under names, Read more...

If you edit your family tree online, please read the following article: How do I connect a child in my online tree? 1. Right click on the parent you want to attach the child to: 2. Select the Children > Attach Existing Child menu: 3. Select the child from the list of people in y Read more...

You can now restore trees from your computer, as well as online and published trees from online family sites (new to Family Tree Builder 5.0), into Family Tree Builder via a convenient wizard. To do so, go to File> Restore project to choose if you would like to restore your project from a file Read more...

After creating a chart in Family Tree Builder, you will see the Print button, above the preview of the chart. You can choose to print the chart to your home computer, or to print a Family Tree Poster with MyHeritage. Select the paper size (several magnifications are made possible based on the size Read more...

Unfortunately, Smart Matches™ are not fully synchronized yet between the Family Tree Builder software, and the family site. Even if you are using Family Tree Builder, you are encouraged to use the new Enhanced Smart Matching™ on your family site, and enter new information you learn using Family Tree Read more...

Here are some of the new features that we offer in Family Tree Builder 5.0: •Family tree charts: Family Tree Builder 5.0 features a completely overhauled chart module that generates beautiful charts, completely for free. 18 new chart styles are now available. Two new chart formats have been added Read more...

To create and export a custom report from Family Tree Builder, go to Reports>Export custom report. Select which fields and which people to export to the report, and click ok. Read more...

You can now enter tasks that need to be done in your research, and associate them with people and with locations; organize the next steps you need to do in your research and prioritize them. They help you conduct your genealogy research much more effectively by finding all tasks associated with a ce Read more...

To mark that you have completed research for an individual in your tree, double click on the person in the tree, to bring up the edit details window. Under the ‘more’ tab, select ‘Research is complete for this person’. This will show the following icon in that individual’s card: Clicking on the i Read more...

You can Find and Replace text for almost every field in the family tree, with multiple configuration options, like matching case, matching an entire word, or any part of the text, etc., and selection of the fields that will participate in the operation. To use this feature, go to Edit>Find and Re Read more...

After creating a chart and choosing to print a poster of it, the Poster Printing wizard will open. In its first window, you will see the option to select the country that you would like the poster to be shipped to. Please note that the poster(s) can only be shipped to one address at a time. E Read more...

The Tree Consistency Checker is a free feature in Family Tree Builder that helps you find mistakes in your data in almost 40 categories. This is guaranteed to help you improve your tree, catching mistakes that no other genealogy program or service can. To use this new feature, open your tree in Fami Read more...

If you are already using a previous version of Family Tree Builder, you can simply download and install the new version on top of your current version with no problems from here. This will not affect your family tree data and is strongly recommended and free. Read more...

To configure the Tree Consistency Checker and choose which of the 38 checks it will perform, please go to Tools > Tree Consistency Checker. Click on the Configure option located at the top of the Window: The following window will pop up. Uncheck any checks that you do not wish to be perfor Read more...

Warning: Deleting your account is permanent, and the information cannot be recovered later! If you wish to delete your account on MyHeritage, follow the instructions below: First, make sure that you are logged into MyHeritage with your own account. Then click on the 'My Profile' link in the Read more...

If you want to delete your family tree from your family site, please read the following article: How do I delete my tree from my family site? In order to delete a tree from Family Tree Builder, go to File > Manage Projects. There you will see a list of the trees that you have created in Family Read more...